Warranty

Warranty Information Tips

For Jennov customers who request a warranty, return or exchange:
Jennov wants you to be thrilled with our products. However, if you are not totally satisfied with your purchase and need to return or exchange them, we are here to help.




    FAQ

    When does the warranty take effect?

    It begins the day you receive your product.

    What isn't covered by the warranty?

    1. The product is either beyond the warranty period or has been damaged due to human actions.
    2. Pending, Cancel and Refund orders in Amazon/eBay store are not covered by the warranty.

    Others

    1. If you encounter other problems, you can chat with us online by clicking on the Live Chat button in the lower right corner.
    2. You can also contact us by email: support@jennov.com No worries, our support team will reply to you within 24 hours.